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Atelier Web Remote Commander 6.2
Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer.
remote, control, audit, pcanywhere, execution, shutdown, reboot, power-off, helpdesk, kill, |
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AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.
service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance, |
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Horizon CRM 1.70.485
Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing
Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and
Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more
contact management, campaign, invoicing, quotations, opportunity, helpdesk, defect, project, knowledge base, |
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Boldchat 5.00
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.
software, crm, customer, customers, webmaster, support, sales, live chat, live help, live support, |
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MetaLAN 1.8
Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
systems management, remote control, help desk, helpdesk, wmi, wol, shutdown, registry, network management, network admin, |
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DNA Helpdesk 2
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
helpdesk, web based, dna, netsupport, helpdesk software, active directory, |
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SysAid Help Desk Inventory and Monitoring 5.0.03
SysAid is software for organizations' IT (Information Technology)
departments. It provides asset management and monitoring, automatically scanning the
organization's network, listing and testing its machines. SysAid Help Desk Software provides
details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
helpdesk, asset management, monitoring, inventory, hardware, software, audit, network, support, |
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Freeware HelpDesk CentreDesk Quotation 5.302
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
centredesk quotation, quotations, helpdesk, help desk, helpdesk software, help desk software, call centre, freeware, |
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iTrack Workgroup 2.1
iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Access format, you can use any of the features available in Access to manipulate your data. Any query can be exported to Excel XLS, HTML, or a formatted text file.
helpdesk, user, service, tracking, problem, computer, resolution, software, support, |
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Freeware HelpDesk CentreDesk 5.302
CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk, help desk, freeware, call center, call centre, helpdesk software, help desk software, inventory, centerdesk, centredesk, |
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Anyplace Control 4.3.1.2
Anyplace Control - a new paragon of remote monitoring and control. With Anyplace Control, you will get the smoothest remote connection experience along with full control over the system. Thanks to the innovative connection technologies, the successful connection doesn't require the computer to have an external static IP address. Another good thing is that the program can automatically bypass routers and firewalls that lie between the computers.
anyplace control, remote desktop, file transfer, helpdesk, remote access, remote computer, remote control, administration remote secure, |
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LBE Web Helpdesk 4.0.129
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking, |
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Help Desk-99 4.0.165
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, |
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LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, |
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Razordesk Personal Edition 3.2.00
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company?s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.
razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support, |
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ShareTrack 3.01
ShareTrack is a new kind of browser-based help desk software for your IT department. Not only does it track all the standard stuff like incidents and assets more simply and easily, but it can effortlessly track other types of information like tasks, projects, sales leads, whatever for other departments as well. That's the kind of simplistic power that can really impact your entire organization in a hurry. Free online test drive.
sharetrack, firebreak, firebreak software, help desk software, help, desk, software, helpdesk, web help desk, web helpdesk, |
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Freeware HelpDesk CentreDesk Group 3.2.3
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk, help desk, freeware, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, |
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Anyplace Control 4.0
Anyplace Control is a remote control program that allows you to control a remote PC via LAN or Internet. The program displays the desktop of a remote computer on your screen and you can use your mouse and keyboard to control the other computer remotely. Anyplace Control allows you to transfer files between PCs, restart/shutdown remote PC, lock remote mouse and keyboard, etc. Work on a remote PC as if you are sitting in front of it.
anyplace control, remote desktop, file transfer, helpdesk, remote access, remote computer, remote control, administration remote secure, |
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Big:eye Pro 5.0
Big:Eye is a suite that includes:Manage active network devices, servers, clients, databases, applications,Fault Management,No agents or clients required,Maps (Auto Discovery), Performance Monitoring,Remote Control,Inventory management for Windows,
Inventory management for SNMP Devices,Web based reports,CISCO device monitoring,MOTOROLA device monitoring,SNMP Device monitoring,Traffic Analyzer,HelpDesk,Printer and Print Management,Remote Desktop
network monitoring, inventory management, application monitoring, syslog, snmp, network management, cisco, motorola, sniffer, change management, |
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MuRD 2.0.1.25
Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection.
remote desktop connection, helpdesk, support, connection manager, rdp, rdp manager, |
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StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
crm, help desk, helpdesk, newsletter, ecrm, outlook, telephony, crm, workflow, tickets, |
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Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
computer repair, computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm, |
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DataTrack System 2.6.1277
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software, |
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ENT Server (Desktop Edition) 1.4.21
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
helpdesk, network, audit, network auditor, network auditing, network management, management, inventory, |
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ENT Server Corporate Edition 1.4.21
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
helpdesk, network, audit, network auditor, network auditing, network management, management, inventory, |
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Create Message Pro 1.00
Create Message Pro allows you to configure and create stand alone .EXE files for distribution across your network or the Internet. Our Create Message Pro adds the ability to specify the message text, buttons to appear on the message, and the type of message icon that appears. Once your message is fully configured you can save that message anywhere on your computer or on your network as a free standing .EXE file.
create message pro, exe, executable, message box, message, manager, show, popup, display, winpopup, |
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Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service, |
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